Joseph Kanner owns Quantum Management, a residential rental property management firm in New York. Involved in the day-to-day operations of his company, Joseph Kanner maintains good communication with the tenants in his buildings to help create a clean and safe environment. The following three tips can help property managers facilitate a positive relationship with their tenants.
-Make it easy to pay rent on time every month. Online payments are usually the easiest, and they become even easier when tenants can set up automatic payments. California is the only state that compels landlords to also offer a non-digital payment alternative, so most property managers can write online payments directly into the lease.
-For the protection of all parties, all leases should be formulated in writing, even month-to-month arrangements. It is worth the time and expense to get professional help when writing leases. Make an unbeatable lease that complies with all the laws in your state, and enforce it uniformly to protect yourself against legal hassles.
-Try to respond to tenant concerns and queries quickly. Property managers are busy, but building trust and a positive relationship with tenants pays off in the long run. Residents appreciate managers who are responsive and fair and make timely repairs when needed.
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